Author Archives: bhyde

Alternative Banking for the Poor

Here’s an interesting way to look at where a large proportion of the population is poor. This chart shows low end credit scores.

That chart is lifted from this report from the Federal Reserve on the vicious alternative banking industry; i.e. payday loans, pawn shops, check cashing stores. These exist because on the one hand the regulators of the formal banking sector has been allowed them to abandon the low end customers and on the other hand these same regulators have allowed the parasites to fill the void thus created.

500% interest! With charges of 10$ to 20$ per $100 borrowed they are effectively charging 260% to 560% in interest. In the decade ending in 2007 the number of payday loan stores has grown by more than a factor of ten. In urban areas we now have one payday lender for every thousand people, and almost that many check cashing stores. Numbers that would clearly be higher if not for a handful of states that still have regulatory limits in place.

That chart’s alignment with the states with a strong Republican presence is another bit-o-evidence that Conservatives tend to prefer that Government look after the large economic entities rather than the small. Cause or effect? Does the ruling class tend to become increasingly disinterested in the small players when the little guys become so numerous, or do you tend to get a lot when so governed? I suspect, unfortunately, they go hand in hand.

hat tip: Infectious Greed

SODIS – skipping the social engineering

Did you know that you can purify water by putting it in a bottle and letting it sit out in the sun for a few days?  Me either.  This method is called SODIS.

Katja Grace mentions that in a posting, which  appears to have been triggered by an essay by  Ker Than at the National Geographic.  Who in turn was responding to prerelease PR for an article in  PLoS Medicine.

A lot of misery and death comes of infectious agents picked up from the lousy water supply most humans draw upon.  So this looks great.  A low cost treatment for a widespread and aweful problem.  All that’s left is to solve the coordination problem, e.g. getting the word out and changing behaviors.

That puts the problem into the same class as seat belts, moderate exercise, getting a will, buying life insurance, setting aside a few weeks of emergency supplies.  Which is to say: it is a very hard social engineering problem.

The article is not about the hard social engineering, it skips over that.  The article reports on a clinical trail intended to capture the Holy Grail of medical research: evidence of efficacy of the treatment.  Sadly the study did not capture a statistically significant improvement in the incidence of child diarrhea between the villages where they applied intervened and those in the control group.

The article concludes: “Despite an extensive SODIS promotion campaign we found only moderate compliance with the intervention and no strong evidence for a substantive reduction in diarrhoea among children.”  Unsurprisingly the authors are fans of evidence based medicine and so they goto write: “better evidence of how the well-established laboratory efficacy of this home-based water treatment method translates into field effectiveness under various cultural settings and intervention intensities.”  Which is fine but kind of misses the point.  That demands a end point, i.e. evidence of effective interventions, but first and foremost what’s required is that experts in effective social engineering be brought to the table.

It is hard to convince people to adopt new behaviors, particularly those that require immediate contributions and who’s benefit is statistical and distant.  It has taken for ever to get people to wear seat belts, or adopt baby car seats, etc. etc.  I am reminded of something I read years ago about how slowly the plow spread across the planet.  I’m reminded of the experiment contrasting two campaigns to encourage testing for STD, where no significant difference was found between using fear v.s. rational arguments; but what did work was clearly telling people were the clinic was located.  I’m reminded of how hard it is to get a work group to actually utilize a new productivity tool (a wiki, a group email list, a bug tracking system).  This stuff is hard.

The vocabulary of health practitioners isn’t much help.  Compliance?  Intervention intensities?

Insta-theories about why the villagers didn’t adopt this technique are fun, just as long as you don’t get too wedded to any given insta-theory.  What caught my attention in reading the Katja’s posting was how it had one insta-theory, which appears to have been gin’d up by one of the twelve authors when on the phone with Ker Than.  It’s a fine insta-theory; but I had no trouble coming up with a dozen more.  Their insta-theory was that the practice of setting you water out in the sun isn’t fashionable and so the villagers where embarrassed to seen doing it (in econo-legitmacy-speak we say “signalling”).  Noting that during the study the researchers lost track of more that 10% of the households due to political unrest … well … I smell projection in that insta-theory.

Like I said this stuff is hard.  People always try to skip the hard social engineering step; and then they make up insta-theories for why it didn’t work out.

Community out reach – lurkers

I got a spam-ish email today from a web site I signed into once years ago, A standard product management kind of thing, an attempt to entice me to come back.  I get such things all the time from my assorted dormant credit cards.  Thinking about it I’m surprised I don’t get more email like this.  My password wallet has hundreds of accounts in it.    They don’t even send me a Christmas card!  But then I don’t send them one either.  My parent’s generation had a suite of social norms about how to maintain long lived low intensity relationships.  Christmas cards played a big role in that.

If I scroll down through the list of things in my password wallet it’s quite nostoglic.  There dozens of mailing lists and web forums which I have warm memories.  For example I used to lurk on the tornado chasing list server back in the late 1980s – good times!  I particularly remember a long thread about some product they would all buy and spread over their wind sheilds; apparently once applied you didn’t need to turn on your wipers.  They all swore by it.  Rain-X I think it was called.

The impressive thing about this spam I got this morning was it worked.  They successfully reminded me of why I enjoyed hanging out at that site and drew me back for a visit.  This was the key: what do you call that thing where an egg is cooked in a hole in a slice of bread?

Lots of organizations have huge peripheral networks of related parties.  Alumni networks for example.  Community networks.  Product owners. etc. etc.    When I think about the kind of communications I get from various groups targeted to me as a member of this or that peripheral network it’s just sad.  They are so heavy handed, over done, and often kind of needy.    As the example above illustrates that doesn’t need to be the case.

So, something to think about.  Why do community organizers do such a lousy job of this kind of sustaining of the long term low key relationships.  Why do we all do such a lousy job of it.  Shouldn’t this internet thing should make it a lot easier?

Cloud Pricing Trends – part 3

Antonio notices the curious disconnect between Moore’s law and cloud pricing.  I don’t know that I have anything more to say today than I said in my previous two postings (1, 2).  What’s clear is that these vendors do not feel any as much pricing pressure as a naive analysis would suggest.  Apparently the switching costs are too high and the incentives too weak.  My original presumption was that these new operation systems would provide access to unique resources; i.e. Amazon’s distribution and shoppers, Google’s web caches, knowledge bases, and searchers.  Along with what ever sticky unique APIs they could throw up.  Currently only Facebook is doing much with their unique assets.

I guess the question remains.  Is EC2’s pricing telling us something deep about the pricing power, or are they caught in a classic boiling the frog situation when the signals the market is giving them are too weak to trigger a reaction.  Hirshman tells a story about how the US automakers failed to hear customer quality complaints because the complainers just rotated around between them; presumably hearing such signals would be even harder if the market was growing as fast as the cloud markets are.

What I didn’t comprehend until recently is how much these systems are about impulse.  Not just that you can build something impulsively, but also that you gains some assurance that you will be able to reap the value to be had when the unpredictable impulse of usage hits.  The larger the proportion of activity which is slotted into either of those categories the more these systems dominate.  I’d guess that proportion is over 80% of all activity.

I wonder if switching (incumbered as it is with huge costs of many kinds for multi-homing) is actually deeply at odds with impulsive.  Certainly when you build something rapidly, on impulse, you don’t front load a large prep to enable later switching.  And, certainly when your between load spikes there is only a weak incentive to reduce the cost that will be incurred when that spike happens, if it every does.

I’ve been musing recently that their are, presumably, a class of business models that work because they catch passing load spikes.  Businesses designed to have very low run rates until the earthquake, blizzard, hurricane, power grid failure, commodity price spike, fad, conference, passes thru.  Such are naturally complementary to the cloud computers.  It would be fun to be inside Amazon, where it might be possible to collect a large set of examples.

But high minded theories aside – I think it’s mostly switching costs are much higher than people want to admit.  I can’t even get around to updating all the damn blog software.

Offering Load

I’m starting another blog:  Offering Load about Erlang.    I have a mess of notes about Erlang.  So it should provide  a place to put them.  But I’m hoping that it will help me to pull together a more complete feel or Erlang.  I keep diving into this or that aspect of the language and then before I feel I’ve hit bottom I wander off.

Maybe if I post some of this in public other people will comment to point out how deluded I am.  For example is it true that ampersand is unused in Erlang?

Playing with Riak is what reminded me that wanted to do this.

Stack in a Rack?

Boy yesterday was discombobulating.  Right on the heels of the Face book acquisition of FreindFeed bringing into focus the discomforting thought that maybe I don’t have a clue what the word social means we have the acquisition of Spring Source by VMWare (aka EMC, aka VCE).

Spring Source has always seemed to me to be slightly conflicted about their exit plans: a bit of both built to flip and built to last.  And reading the tea leaves provided by their acquisitions didn’t seem to clarify that.  But clearly I wasn’t thinking about who might want to buy them.  Early on I thought Microsoft, but over time it became clear that Microsoft that was unlikely.  In retrospect I guess it’s obvious that somebody who aspires to be a player in the cloud computing platform space would be a likely buyer.

Aspires is probably the key word there.  After Amazon, and possibly Google, everybody else has only aspirations at this point.  An opinion that reflects my presumption that this is not a competition that’s well framed in the mindset of enterprise computing.

But the mix of proprietary and open that’s playing out in the cloud data centers needs more thought.  Can VMWare capture that platform hub?  Who are the significant other players aspiring to own the cloud computing platform.  EMC/VMWare/Cisco, IBM and Microsoft obviously, but are there others?  Are Redhat or  Canonical  acquisition candidates now?

Again these are very raw thoughts.  I remain confused.