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How Complex Systems Fail

pastedGraphicThis is very good: How Complex Systems Fail (pdf) – hat tip to John Allspaw via his blog.   I particularly like the swipe at root cause analysis.   This is a nice complement to the wonderful book Normal Accidents, which I mention here.

Update: via @gully this cartoon is great too, I’ve added one frame here as an illustration

This was written by bhyde. Posted on Friday, December 4, 2009, at 9:08 am. Filed under power-laws and networks, programming. Bookmark the permalink. Follow comments here with the RSS feed. Post a comment or leave a trackback.

2 Comments

  1. Edward Vielmetti wrote:

    Are you familiar with the book “Systemantics” by John Gall?

    http://vielmetti.typepad.com/vacuum/2005/05/a_concise_summa.html

    is a concise summary of this perspective on how systems work and how they fail.

    Sunday, December 6, 2009 at 7:53 am | Permalink
  2. Ben Hyde wrote:

    Ed – no – Thanks! I’ve requested it from interlibrary.

    Sunday, December 6, 2009 at 8:06 am | Permalink

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