http://enthusiasm.cozy.org/archives/2005/05/it-comes-around Ben Hyde Sun, 07 Sep 2008 01:41:50 +0000 http://wordpress.org/?v=2.5.1 http://enthusiasm.cozy.org/archives/2005/05/it-comes-around#comment-7400 BillSaysThis Sat, 28 May 2005 18:39:15 +0000 http://enthusiasm.cozy.org/archives/2005/05/it-comes-around/#comment-7400 Made me think immediately of Fry's Electronics and particularly how they deal with customers after a purchase. Price is everything so they spend as close to zero on service as humanly possible but this just becomes a negative feedback loop. Made me think immediately of Fry’s Electronics and particularly how they deal with customers after a purchase. Price is everything so they spend as close to zero on service as humanly possible but this just becomes a negative feedback loop.

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